Frequently Asked Questions

Who is Sophos Advisor?

Sophos Advisor is a strategic advisory and implementation firm specializing in Identity & Access Management (IAM) and AI-driven automation for SaaS and enterprise organizations. We help leaders align technology initiatives with measurable business outcomes which improve security, scalability, and operational efficiency.

Who founded Sophos Advisor?

Aldo Pietropaolo, a 20-year veteran in identity, SaaS, security, and AI orchestration founded Sophos Advisor. Aldo previously co-founded Good Dog Labs (acquired in 2017) and held leadership roles at Strata Identity, SGNL.ai, and other category defining software startups.

Where is Sophos Advisor Based?

We’re headquartered in the United States and serve clients across North America and globally through virtual consulting and on-site engagements.

Services

We offer five core services:

  • IAM Advisory: Modernize and simplify identity architecture with measurable risk reduction and automation.

  • AI Advisory: Implement AI initiatives responsibly — from strategy to governance — to achieve real ROI.

  • SaaS Growth Advisory: Help SaaS companies scale their ARR by improving customer onboarding, retention, and delivery capacity.

  • IAM Implementation: Implement popular IAM technologies for executing on a strategic roadmap (once created by the IAM Advisory service).

  • AI Implementation: Implement AI technology for achieving measurable business results based on a strategic roadmap (once created by the AI Advisory service.

Do you provide implementation support or just strategy?

We do both. Sophos Advisor provides end-to-end advisory and delivery support, including architecture design, tool selection, workflow automation, and success metrics tracking.

How does Sophos Advisor use AI in its services?

We leverage AI orchestration frameworks to automate routine identity and business operations safely within governance boundaries. This allows clients to cut manual tasks by 50–65% and improve implementation velocity by up to 60%.

What industries do you serve?

We primarily partner with SaaS companies, but also work with organizations in hospitality, healthcare, financial services, and manufacturing that require scalable identity and automation strategies.

How do engagements typically start?

We begin with a discovery consultation, where we assess your current environment, define success metrics, and map opportunities for improvement. This results in a clear, prioritized roadmap aligned with your business goals.

How long do projects take?

Most advisory engagements range from 4 to 12 weeks, depending on scope and delivery needs. Many clients continue with us through ongoing strategic or managed advisory programs. Implementation project timelines may differ and are dependent on strategy and roadmaps.

Do you work with startups or only established enterprises?

We support both — from growth-stage SaaS companies looking to scale efficiently to enterprises modernizing legacy IAM ecosystems or implementing AI to achieve measurable business results.

Which technology partners do you work with?

Sophos Advisor collaborates with leading IAM and AI technology vendors such as Okta, SailPoint, BeyondTrust, CrowStrike, Palo Alto Network, SGNL, Microsoft Entra, AWS, Anthropic, CrewAI, IBM watsonx Orchestrate, LangChain, v3 Rotate, and OpenAI-based orchestration platforms. These partnerships allow us to deliver future-ready architectures and measurable business outcomes.

Are you an implementation partner for Okta or other IAM vendors?

We maintain strategic relationships with top IAM vendors and are actively pursuing deeper partnership tiers to bring clients enhanced integration, automation, and governance capabilities.

Do you offer retainers or ongoing advisory models?

Yes. Many clients retain us for quarterly governance, architecture oversight, and AI automation enablement, ensuring consistent outcomes and knowledge transfer.

How do you ensure client confidentiality?

We follow strict data handling and confidentiality standards, leveraging encrypted communications and NDAs for all client engagements. No customer data is stored beyond project needs.

Do you comply with GDPR or other data protection regulations?

Yes. Sophos Advisor adheres to global privacy and security best practices, including GDPR, CCPA, and SOC 2 principles.

How can I start working with Sophos Advisor?

Simply schedule a free consultation at www.sophosadvisor.com — or reach out via our contact form. We’ll review your goals, assess alignment, and propose next steps.

Do you provide custom workshops or training?

Yes. We offer Identity Automation Bootcamps and AI Governance Workshops tailored for executive and technical audiences.